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    • POST-PURCHASE SUITE

    • Tracking

      Shipment tracking software

    • Returns

      Returns management software

    • AI EDD

      AI-powered delivery prediction software

    • Warranty

      Warranty management software

      CONNECTOR FOR MARKETPLACES

    • Feed for TikTok Shop

      TikTok Shop management software

    • Feed for SHEIN Marketplace

      SHEIN marketplace management software

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    AI-powered eCommerce intelligence for exceptional customer experiences
    • INDUSTRIES

    • Branded Retail

      Elevate customer loyalty with a streamlined post-purchase experience.

    • Marketplace

      Improve carrier strategy and better manage seller performance.

    • Logistics & 3PL

      Reduce operational costs and elevate trust with your retail partners.

      USE CASES

    • AI email parser

      Grow eCommerce business with data insights

    • AI product discovery

      Hyper-personalize shopping experiences

    • PLATFORMS

    • Shopify

      Retain customers over time with post-purchase engagement on your Shopify store.

    • Salesforce Commerce Cloud (SFCC)

      Elevate customer loyalty with a streamlined post-purchase experience.

    Seamless Order Tracking in Apple Wallet

    Your shoppers can now add order details and view order tracking information in Apple Wallet.

    Learn more

  • 1,200+ Carriers

    • FedEx

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    • All carriers

      >

    eCommerce platforms

    • Shopify

    • Salesforce

    • Magento 2

    • BigCommerce

    • Amazon Seller Central

    • All eCommerce platforms

      >

    Technology partners

    • Klaviyo

    • Attentive

    • Gorgias

    • Yotpo

    • Shipbob

    • All technology partners

      >

    Returns Data Report

    Gain industry approaches to optimize operations, enhance revenue retention, and improve customer experience.

    Download for free

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    • Changelog & roadmap

    Returns Data Report

    Gain industry approaches to optimize operations, enhance revenue retention, and improve customer experience.

    Download for free

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Products

    POST-PURCHASE SUITE

    • Tracking
    • AI EDD
    • Returns
    • Warranty

    CONNECTOR FOR MARKETPLACES

    • Feed for TikTok Shop
    • Feed for SHEIN Marketplace

Solutions

    INDUSTRIES

    • Branded Retail
    • Marketplace
    • Logistics & 3PL

    USE CASES

    • AI email parser
    • AI product discovery

    USE CASES

    • Shopify
    • Salesforce Commerce Cloud (SFCC)

Support

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  • 24/7 support

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  • Perks

Free tools

  • Top online stores
  • Top carriers
  • Online store directory
  • Order-lookup widget
  • Free tracking page
  • Free AI EDD widget
  • Popup templates
  • Email templates
  • Free shipping bar
  • eCommerce statistics
  • eCommerce Insight
  • Glossary

Products

    POST-PURCHASE SUITE

    • Tracking
    • AI EDD
    • Returns
    • Warranty

    CONNECTOR FOR MARKETPLACES

    • Feed for TikTok Shop
    • Feed for SHEIN Marketplace

Solutions

    INDUSTRIES

    • Branded Retail
    • Marketplace
    • Logistics & 3PL

    USE CASES

    • AI email parser
    • AI product discovery

    USE CASES

    • Shopify
    • Salesforce Commerce Cloud (SFCC)

Company

  • About us
  • Customers
  • Careers
  • News
  • Data Library
  • Compare
  • Carriers
  • Integrations
  • Developers
  • Site map
  • Changelog & Roadmap
  • Idea Portal

Partners

  • Partner program
  • Affiliate program
  • Perks

Free tools

  • Top online stores
  • Top carriers
  • Online store directory
  • Order-lookup widget
  • Free tracking page
  • Free AI EDD widget
  • Popup templates
  • Email templates
  • Free shipping bar
  • eCommerce statistics
  • eCommerce Insight
  • Glossary

Support

  • Help center
  • AfterShip system status
  • Contact sales
  • 24/7 support
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Products
  • Tracking
  • Returns
  • Feed
Solutions
  • AfterShip One
  • Create a bundle

Returns

Automated returns tools that retain revenue and customers

Trusted by the world’s leading brands

Flexible collaboration, advanced security

Try the team plan free for 7 days

Allow your team to work across AfterShip products, while retaining control and ensuring security.

View all organization plans >

Team

Member access for growing organizations

$10

per member / month

Key features:

  • Access to all products
  • 3 default roles
  • Two-factor authentication (2FA)
  • Single sign-on (Google, Shopify, BigCommerce)

Enterprise

Full customization and management options

Custom

Key features:

  • Enterprise single sign-on (SSO)
  • Custom roles and permissions
  • Sub-organization management
  • Member management API

Additional support and guidance

All plans include standard support

Upgrade to Silver or Gold for faster response times and expert advice to help your business run smoothly.

View all support plans >

Silver

20%

of the product subscription fee

With a $200 / month minimum per product

Key features:

  • Response time: 10 mins (chat) and 2 hrs (email)
  • Onboarding manager
  • Customer success manager
  • Account health checks

Gold

30%

of the product subscription fee

With a $400 / month minimum per product

Key features:

  • Response time: 2 mins (chat) and 15 mins (email)
  • Critical issue updates every 30 mins
  • Developer support
  • Implementation consultant

Security and prebuilt integrations included

70 apps and integrations

Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.

ISO 27001 certification

The world’s most rigorous standards for managing information security and privacy.

GDPR compliance

We are GDPR compliant to protect data and privacy in Europe.

Get started in only 30 minutes

Connect with our post-purchase experts to see how AfterShip can transform your customer journey.

Book a demo
Get started freechevron
Get started in only 30 minutesGet started in only 30 minutes
Number of returns per year:
240
12,000+
MonthlyAnnually SAVE 18%
Essentials
Basic features and analytics
$9
/month
$0.50 per extra return
240 returns per year
What's in Essentials:
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Pro
Streamline your returns process
$49
/month
$0.50 per extra return
1,200 returns per year
Everything in Essentials, plus:
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Premium
Popular
Advanced flexibility and control
$199
/month
$1.00 per extra return
2,400 returns per year
Everything in Pro, plus:
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Enterprise
A customized plan built to scale
Custom
12,000+ returns per year
Everything in Premium, and:
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Full comparison

Frequently asked questions

Book demo
Get started free

Why should I use AfterShip Returns?

73% of shoppers say returns experience affects likelihood to buy again from a retailer. Give your customers an engaging and seamless return experience to retain brand loyalty.

How do I switch to another plan?

You can upgrade or downgrade the existing plan as your business requirements change. It can be changed from the billing page.

Can I use my own carrier account for generating prepaid labels?

Yes, you can apply the negotiated rates of your carrier accounts to generate prepaid labels. We support 18 carriers worldwide. Alternatively, you can also print discounted USPS return labels directly at AfterShip Returns.

What payment methods do you support?

AfterShip Returns accepts all major credit and debit cards. You can modify existing payment methods from the billing page.