• “TikTok Shop is revolutionizing how shoppers find new products and simplifying the checkout experience on the platform with direct fulfillment and processing.”

    Sarah Kang

    Sr. Strategic Partnerships Manager, AfterShip

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  • “The overall costs and demand of storefront businesses combined with the need to drive a stream of consumers has made e-commerce an increasingly obvious need.”

    Samantha Cerda

    Onboarding and Product Account Manager for Sellers, TikTok Shop

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  • “Leveraging content creation, ads and live shopping for your marketing tactics increases customer engagement while adding a personal element to the brand.”

    Ethan Kramer

    President, EK Creative

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  • “Integrating omni-channel support for social channels ensures a cohesive customer experience across all touchpoints, in addition to understanding user preferences.”

    Michael Klonoff

    Tech Partner Manager, Gorgias

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  • “Driving a strong end-to-end brand experience is key, from content engagement down to when customers receive their final product safely and timely.”

    Manisha Taparia

    Director of Platform Partnerships, ShipBob

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Key Learnings

key learnings social commercekey learnings social commerce

Sellable Content 

Consistent messaging and branding helps create a recognizable identity. Ensure each content piece leads to an action (visiting a website, making a purchase, etc).

Scale with Marketing

Work with creators with high engagement and authenticity. Combine live shopping and user-generated content as marketing tactics to grow your online presence and revenue.

Protect Revenue

Ensure real-time inventory & listing data connectivity, set minimum product thresholds and hold product fulfillment to protect against cancellations.

Seamless Shopping Experience

Provide a smooth customer experience by enabling discovery to delivery all in one platform. Provide hassle free fulfillment and shipping options to enhance retention.

More Resources

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